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May 11, 2012

Network Numerology : Demystifying Numbers in Social Network Analysis

Information Awareness Month - actKM event - presentation by Graham Durant-Law of HyperEdge at the Canberra Museum and Art Gallery on the 15th of May 2012 - 4pm to 6 pm

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December 28, 2011

Connected - the film

actKM, KMRt, Special Libraries Association - Australia New Zealand Branch and HyperEdge is pleased to present:

Connected - the film

Have you ever faked a bathroom trip to check your email? Slept with your laptop? Or become so overwhelmed that you just unplugged from it all? In this funny, eye-opening, and inspiring film, director Tiffany Shlain takes audiences on an exhilarating rollercoaster ride to discover what it means to be connected in the 21st century. From founding The Webby Awards to being a passionate advocate for The National Day of Unplugging, Shlain’s love/hate relationship with technology serves as the springboard for a thrilling exploration of modern life…and our interconnected future. Equal parts documentary and memoir, the film unfolds during a year in which technology and science literally become a matter of life and death for the director. As Shlain’s father battles brain cancer and she confronts a high-risk pregnancy, her very understanding of connection is challenged. Using a brilliant mix of animation, archival footage, and home movies, Shlain reveals the surprising ties that link us not only to the people we love but also to the world at large. A personal film with universal relevance, Connected explores how, after centuries of declaring our independence, it may be time for us to declare our interdependence instead.


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October 24, 2011

Using social network analysis for organisation and personal improvement

By guest blogger Sarah Jansen

A Defence man from way back, Graham Durant-Law now works at Hyperedge and talked about the idea that each organisation is made up of a formal organisation and an informal organisation. He says that the formal organisation has its place but 90% of the work gets done inside the informal organisation.

Theory

Although Graham has worked in knowledge management since 2001 and built KM systems for Defence, he has some issues with the term and the industry. His main criticism is that KM professionals don’t know what exactly they’re talking about; it’s all a bit trial and error because we haven’t played with KM theory enough. His view is that more discussion of KM theory would get the industry to a shared understanding and common meaning.

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October 11, 2011

Parsons Brinckerhoff wins actKM's Gold Award

Last night Parsons Brinckerhoff Asia Pacific was awarded actKM’s Gold Award for excellence in knowledge management.

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Unknown unknowns: presentation and exercise

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For presenter Sha Reilly of Origin Energy, talent and expertise management came to mind immediately as one of the things that keeps CEOs awake.

She said it’s an important topic for CEOs because:


  • post-GFC growth is a priority

  • they are concerned about skills shortages especially in growth industries like mining

  • skills shortages lead to knowledge loss through poaching

  • the retirement of baby boomers is also threatens knowledge loss

  • they are concerned about the generational gap between baby boomers and new recruits and don’t think it will be resolved easily or quickly.


The first step is identifying expertise. This is very hard to do because we don’t know what expertise looks like half the time.

Sha took the group through an approach for finding experts within organisations, applying it to KM and helping people to figure out if it was an approach they could apply to their organisations.

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Using IS to promote KM at the Australian Army

By guest blogger Sarah Jansen

Here’s an overview of Matthew Cain’s presentation on what the Australian Army is doing in knowledge management.

A brief history of knowledge management in Army

People seem to manage knowledge differently from how they manage anything else, in a very piecemeal way. For example, Navy and RAAF are both good at capturing lessons but not good at sharing findings. They’re both working hard on their systems but are also sitting back and watching what Army is doing. Everyone is working towards reducing the gap between the information available and the information needed.

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Preparing your organisation for the future

Matthew Tukaki of the Sustain Group presented on change management using as a case study a succession project he conducted for Drake. The presentation notes will be available on Slideshare and here are some snippets from the Q&A session at the end.

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October 10, 2011

Is Good Enough Knowledge Management OK?

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By guest blogger Sarah Jansen

Ian Fry’s presentation came out of a discussion that happened at actKM 2010 in Canberra and its theme was “toughen up”. He says knowledge management professionals aren’t hard enough on themselves, especially regarding measuring their results. Apparently it’s common to say that knowledge and its management is immeasurable. Ian says that is weak.

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Michelle Lambert’s social media roundtable

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By guest blogger Sarah Jansen

Michelle has been talking about social media since 2006. Her experience (and I'm sure a lot of people’s) is that there are lots of consultants out there doing social strategies although a lot are not doing it well. When she couldn’t find any good guidelines, she and her team made their own which is a huge spreadsheet called the Social Media Field Guide.

In 45 minutes, she attempted to give us a high-level overview version of her usual full day workshop thing. Here’s my overview of her overview.

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First activity of the day

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By guest blogger Sarah Jansen

Arthur Shelley facilitated an ongoing inter-connected conversation where attendees split into six or so groups and each was given two discussion topics to explore. The full list of topics was:

• Performance
• Staff turnover
• Lost knowledge
• Aging workforce
• Constant change
• Work-life balance
• Relationships, stakeholders and networks

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